Familia Bello Alfaro

Ines,
Estamos muy felices de que seas parte de estas memorias escritas en nuestra historia. De manera profesional eres la mejor. Desde la atención, disposición, conocimiento y compromiso, no puedo más que hablar de 5 estrellas durante todo el proceso. Tu conocimiento y honestidad me dieron el apoyo y confianza que se necesita para tomar la decision. De manera personal me siento mucho mas agradecida de conocerte y contar con tu cariño. No me resta más que decirte que la puerta de nuestra casa y nuestro corazón están abiertas para ti en cualquier momento. Gracias hoy y siempre!
 

TRANSLATION: [Ines, We are very happy that you are part of these memories written in our story. Professionally, you are the best. From your attention, disposition, knowledge and commitment, I can't talk but of 5-star service during the process. Your knowledge and honesty gave me the support and trust needed to make a decision. Personally, I feel so much more thankful of knowing you and counting with your affection. Needless to say, the door to our home and our hearts are open at any time. Thank you today and always, The Bello Alfaro Family.]

B. Brown

I wanted to personally thank you for everything you did to make the sale of our property go smoothly. You did a great job. It was a pleasure meeting you and we really appreciated all you did. If you are ever in the Atlanta area, please feel free to look us up, I will be ready to make you some Jamaican food.

Ron Davis

Ines went above and beyond the entire process. I have bought and sold over 40 properties, have dealt with many agents and and I would recommend ines over every other agent.

Ken De Loreto and Ritch Holben

It is truly difficult to write a glowing testimonial for Ines and Rick. Why? Well, finding words that are strong enough without sounding clichéd, overused, or trite necessitates an unabridged dictionary. So, we’ll err on the side of simplicity. They rock! From the first contact with Ines we were guided with care and compassion. The full story of our recent, successful purchase of a short sale condo in midtown Miami, while appropriate for the Halloween season upon us, is too long and harrowing to recount. However, throughout it all, Ines and Rick were there to keep us calm, encourage our patience, and close the gaps in our knowledge. For example, Ines’s clearly stating right up front that ‘short sales are long and tough, but if you’re patient…’ kept us focused and realistic. She never ‘sold’ anything to us, but rather let us buy. She never forced her perspective on us, but rather shared honest assessment and data for our consideration. She was professional, tireless, and real with us both face-to-face and long-distance. When tough economic reports in the news made us anxious, her insight and intelligence kept us balanced. The process took over five months…five months of little to no movement on the part of the seller’s bank, but not Ines. She moved! She was our advocate and communication link while the bank thought about the short sale, misplaced paperwork, thought some more, and passed our offer from level to level, operating as if heavily sedated. The only thing that made us stay with the short sale process, other than perhaps naivete, was the realistic hope that she continued to instill in us (and the desire for warm weather in the Winter, of course.) Completing the picture, Rick offered the detail, humor, and smarts that were needed to help us get the right mechanics moving. If the bank was going to slow this down, Rick and Ines ensured that we wouldn’t. So, while we’re not ones to gush, in rereading what we’ve written above about Ines and Rick, we realize it’s nearly a love letter. So be it. It’s deserved. If you have any choice in the team with whom you work on your real estate search or transaction, the choice is clear and absolute: Rick and Ines. Period.

Kellen and Maria

Maria and I wanted to thank you both so much for your amazing work, generosity, and our fabulous closing gift! We LOVE our new home and the pen and ink rendering is absolutely beautiful and makes us so happy and proud … to be featured in a manner suited for the class of homes shown on the Miami Shores Home for the Holidays Walk!! From the beginning—even as first-time buyers with a limited budget—Rick you made us feel supported and incredibly well taken care of… as if we were your only clients. Working with you has been a truly rewarding, fun, great, and absolutely vital experience. We truly cannot thank you both enough for your professionalism, friendship, and personal care… everything from really listening and understanding what we wanted in a home, to negotiating and getting us a done deal where everybody wins, meeting up at any hour to pick-up or deliver documents, providing guidance and advice on laying-out and continuing to honor and restore our home over time, showing the house again on a Saturday evening, referring us to other solid professionals, being flexible with various hiccups along the way, putting up w/ my freak-out on our closing-day false-start, to sharing opinions and recommendations on neighborhoods/architecture/restaurants, and even standing up to the City of Miami at the drop of a hat! It’s more than anyone could ask for, and I would go all-in to bet that anyone else would struggle to find anyone better anywhere else. Maria and I are happy beyond belief that we’ve found such a great home for us and have met such great people in you two along the way. In the last year we’ve been here in Miami, it took us a while to find the right home, at the right time, with the right combination of people… we feel like it was all worth it and are finally home. Thank you again for everything along the way.

Marian Schaffer/Terry Molnar (The Schaffer Realty Group)

Our firm is out of Chicago. We have clients from all over the world come to us for help looking for the ideal property in the southeast US. We are very knowledgeable about almost all of the southeast but decided a long time ago not to try and become the micro-level expert on every area. We spent a long time sifting through realtors in key markets like Miami and we have decided to refer all of our Miami business to Rick and Ines. Rick and Ines are truly fine people with strong convictions about their market and I believe having worked with hundreds of realtors across the country – Rick and Ines should be high on your list of considerations for a broker. By the way, there is nothing in it for us (yes we do get a referral fee when we fee them a client), this is straight from the heart.